In line with our 14 Day Money Back Guarantee and our 365 Day Exchange Policy you’re welcome to return items for a refund within 14 days of delivery and return items for an exchange within 365 days of your order.
Please have your Invoice number ready when you contact us to arrange a return.
Products returned within the 14 Days cooling-off period, we will, subject to return of the Products to us, process the refund due to you as soon as possible and, in any case, within 14 days of the day you have given notice of your cancellation. The Products must be returned in the condition that you received them. In this case, we will refund the price of the Products in full including delivery but you will be responsible for the cost of returning the item to us.
Please note: These conditions do not affect your statutory rights relating to faulty or items not as described goods. For further information about your statutory rights contact your local authority’s Trading Standards Department or a Citizens Advice Bureau.