DELIVERY POLICY

How long will it take for my items to arrive?

Stocked items are normally available for delivery to all UK mainland addresses in 3-7 working days. Delivery lead times may vary dependant on type or stock availability. Please check individual items for estimated delivery lead times.

What if I’m not eligible for two man delivery?

Parcel items will be delivered to you via a parcel service. Small & medium items will be delivered by a 7am to 7pm courier service. Large items are delivered on a pallet. You will receive a telephone call to arrange a suitable delivery date. Please refer to our notes on palletised delivery below.

Can I choose a delivery date?

For the majority of UK postcodes, you can choose your delivery date if you are ordering large or medium sized items. If your order contains large or heavy items and your postcode is covered by our two man delivery teams, you will receive a text message from us the night before your delivery to provide you with a two hour time window. Unfortunately, for deliveries made by our third party couriers, we are unable to provide time slots and deliveries are all day appointments. Please note any deliveries made by a 3rd part courier will be Monday – Friday

I have another question…

Not a problem! Our award winning customer service team are available 7 days a week. We’re on hand and ready to assist you with any product or delivery questions you might have. Feel free to give us a call on 0115 7844912